Space Utilisation Surveys
To provide a report of individual room usage at two Primary Care Centres to assess whether the space is being utilised to its full potential.
Client: NHS Birmingham East and North
Location: Stockland Green Primary Care Centre, Birmingham & The Dove Primary Care Centre, Perry Common, Birmingham
Timescales: 4 Months
Briefed: August 2009
Surveys: September/October 2009
Reports: November 2009
On site surveys were carried out verifying physical presence in both PCT clinical, waiting and administration space. Utilisation rates and related issues were recorded and assessed in a strategic management report for both centres.
It was necessary to undertake the surveys during operational hours, this required careful planning and working closely with centre staff to minimise disruption and ensure patient privacy.
Project Management, On-site Research and Management Report